At RerservQ, your safety and well-being are our top priorities. We have implemented a
range of measures to ensure a secure and enjoyable dining experience for all our guests.
Please read our Trust & Safety guidelines to understand the steps we take to create a
welcoming and secure environment.
Health and Hygiene:
- We adhere to strict hygiene practices in accordance with local health guidelines
to ensure the cleanliness of our premises, kitchen, and dining areas.
- Our staff is trained in proper sanitation and food handling procedures to
prevent any contamination and maintain a safe dining environment.
COVID-19 Precautions:
- We closely follow the guidance provided by health authorities to prevent the
spread of COVID-19. This includes social distancing measures, mask mandates (if
applicable), and regular sanitation of high-touch areas.
- Our staff undergoes regular health screenings and follows protocols in case of
illness to ensure a safe environment for both guests and team members.
Secure Transactions:
- Our payment systems are secure, utilizing encryption and industry-standard
security protocols to protect your financial information during transactions.
Personal Information Protection:
-
We respect your privacy and take measures to secure your personal information.
Your data is stored securely and used only for relevant purposes, such as
reservations and communication.
Allergen Information:
-
We understand the importance of providing accurate allergen information. Our
staff is trained to address allergen-related concerns, and our menu highlights
allergen information where applicable.
Staff Training:
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Our team members undergo thorough training to ensure they provide a welcoming
and safe atmosphere for all guests.
- We promote open communication, ensuring that you can voice any concerns
regarding your dining experience.
Emergency Preparedness:
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We have protocols in place to address various emergency situations, ensuring the
safety of our guests and staff.
Feedback and Concerns:
-
Your feedback is essential to us. If you have any concerns related to safety or
your dining experience, please don't hesitate to reach out to our staff or
management.
Contact Us:
If you have any questions or would like further information about our Trust &
Safety measures, please contact us at [contact email/phone number].
Please customize this Trust & Safety statement to reflect the specific practices
and policies of your restaurant. It's recommended to seek legal advice to ensure
compliance with relevant laws and regulations.
